USB3-4PL-U

Cateck USB 3 0 Premium 4 Port Aluminum USB Hub with 1 5-Foot(48CM) Shielded Cabl
Sleek Apple-style design ideal For Mac Pro, iMac, MacBook Air, MacBook Pro, MacBook, and Mac mini

Adds 4 USB 3.0 ports to your computer; Easy to set up, Plug & Play, Hot swappable
 
Saves on syncing time with data transfer rates of up to 5 Gbps (much faster than USB 2.0); Compatible with USB 2.0 and 1.1 specifications

Shielded Cable makes a safe and efficient data transfer for maximum performance and longtime usage; Built-in surge protection keeps your devices and data safe.
 
Compatible with Mac OS 10.6 & higher, Windows 98SE /ME /2000 /XP /Vista /7/10, Linux 2.4 or above.





 
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Product Description

Upgraded Version: Latest Firmware (Completely support Mac OS 10.6 and above); Velcro Installation Strip

Cateck USB 3.0 Premium 4 Port Aluminum USB Hub adds four additional USB 3.0 ports to your Mac (or PC), allowing you to connect USB devices such as digital cameras, phones, external hard drives, flash drives, and printers to one convenient place.With a slim, strip-shape design, it saves you precious desktop space.
Designed to match Macs, iMacs, and MacBooks


Its metallic silver finish and Apple-styled curved edge with shielded white cable com
plement Apple computers and products.
Features

• Sleek Apple-style design ideal For Mac Pro, iMac, MacBook Air, MacBook Pro, MacBook, and Mac mini 
• Adds 4 USB 3.0 ports to your computer; Built-in surge protector safeguards your devices 
• Easy to set up, Plug & Play, Hot swappable 
• Saves on syncing time with data transfer rates of up to 5 Gbps 
• Compatible with USB 2.0 and 1.1 specifications. 
System requirements

• Mac OS X 10.6 & higher 
• Windows 98SE /ME /2000 /XP /Vista /7/8/10 
• Linux 2.4 or above 


Package contents

• Cateck USB 3.0 Premium 4 Port Aluminum USB Hub 
• Velcro Installation Strip


Usage Alerts

• 2.4Ghz wireless devices, such as wireless keyboard and mouse adapters, may not work in close proximity to USB 3.0 devices or hubs. Connecting to a USB 2.0 port is recommended. 
• This hub is not designed to serve as a standalone charger and will not charge an iPad tablet or any other device with non-standard charge requirements. 
• For a stable connection, the devices connected to the 4-Port USB 3.0 Hub must not exceed a combined current of 5 volts 900 mAh. External hard-drives should be connected to an external power source. 
FAQs
Make every effort to solve your doubt
+ Why does my hard drive still spin when connected to the hub after my computer

Why does my hard drive still spin when connected to the hub after my computer is turned off?

Some hard drives will remain active even without a signal from the computer. Whether your hard drive will do this or not depends on the manufacturer and design of your drive.

We suggest unplugging the power adapter of both the hub and the hard drive to ensure the hard drive shuts down.

+ Why is my computer unable to shut down when the hub is connected?

1. Please unplug the hub and see if your computer is then able to shut down.

2. Please unplug the AC adapter from the hub and see if the PC will shut down properly with the hub plugged in. If this solves the problem then the issue is with the hub. Please feel free to contact our support team for an exchange or refund. If it does not help, Please attempt the further troubleshooting below:

a. For Windows users: Adjust your power settings as follows: Right-click “My Computer”, select “Attributes”, then “Hardware”, followed by “Device Manager”, double-click “Universal Serial Bus Controllers”, right-click “USB Root Hub”, click “Attributes”, then “Power Management”, unmark “Allow computer to close the device to save power”, click “Yes ”, and then restart the computer.

For Mac users, please uncheck the box "put the hard disks to sleep when possible" in energy saver.

b. Check the USB 3.0 host and update its driver to the latest.

c. Try a different USB 3.0 cable/usb port.

If the further troubleshooting doesn't help then contact our support team.

+ Why is the transfer rate so much slower than the 5Gbps promoted?

The USB 3.0 transfer rate is 5Gbps and has a theoretical transfer speed of 500MB/s which is about 8 times faster than the USB 2.0 transfer rate of 480Mb/s with theoretical transfer speed of 60MB/s.
There are numerous variables that will affect USB transfer rate including data source and destination and file type. With all reasonable usage environments taken into account USB 3.0 can achieve average transfer speeds about 3 times faster than that of USB 2.0.

+ Do you have any driver for the hub?

Our cateck Hubs are plug-and-play so there's no need for extra drivers, but we do recommend updating your USB controller’s drivers and firmware to the latest version. This ensures a smooth experience using any USB devices. To do this you should identify the brand of your USB controller then search online, or contact your PC/motherboard supplier directly.

+ Why do my wireless mouse/keyboard not work closely with Cateck USB 3.0 hub?

2.4Ghz wireless devices may have frequency interference issues with USB 3.0 ports so we recommend using a USB 2.0 hub instead.

+ Why does Apple SuperDrive not work with your Cateck hub?

Apple have addressed this issue and said that SuperDrive is only designed to work with USB ports on selected Apple computers. It is not recommended for use with USB hubs. (See Apple support article http://support.apple.com/kb/ht2801)

+ My Western Digital hard drive cannot be recognized by your hub? How to fix it?

This could be to do with the firmware on your Western Digital hard drive. Try installing new firmware, downloadable from the Western Digital website.

+ When my hub is connected through the ports on my Apple expansion card

When my hub is connected through the ports on my Apple expansion card it fails to be recognised, why is this?
Mac expansion cards don’t tend to support non-storage devices (more info is available from your expansion card manufacturer's websites). It is recommended that you plug hubs into the Mac’s built in USB ports.

+ Will the current requirement of my devices influence Cateck hub's performance?

For maximum performance, connected devices should not exceed the combined current of the output of hub. Otherwise, output current may become unstable or disconnect entirely. See some commonly used devices' general requirements below:
250G Hard drive – 600mA
4G Flash drive – 100mA
64G SSD – 400mA
100M Network adapter – 500mA
Keyboards and mice and other peripheral devices – 100mA (or less)

The ratings above are estimates only. Please check your specific device's ratings before connecting to the hub.

+ Devices are not being identified by my computer when connected to the USB hub

Devices are not being identified by my computer when connected to the USB hub, but they are being identified when connected directly to the computer. Why?
This problem may be the result of one of the following:
a. Insufficient power supply. Please connect the USB hub to a power source.
b. Compatibility issues between the motherboard and system. Please try refreshing the BIOS in the motherboard.
c. Incorrect insertion or unplugging. Do not unplug the device when transferring data in order to avoid damaging the chipset.
d. Improper driver installation. Under “Device Manager”, go to “Other Devices” and select “Universal Serial Bus Controllers”. If there are any yellow question or exclamation marks visible, uninstall the driver in “Device Manager”, then restart your computer. The driver will be reinstalled automatically.

+ Why is the WIFI on my Mac affected by the hub?

USB 3.0 connectors and cables can radiate interference in the 2.4 GHz spectrum that causes Wi-Fi and Bluetooth signals to intermittently drop out when they're near the antennas. You can refer to the link below for further reference: http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html 

For the MacBook Pro and MacBook Air, those antennas happen to be near the screen hinges along the back of the computer. Moving the hub away from this area could help to improve your WiFi signal.

+ Why is my computer unable to boot when the hub is plugged in?

1. Please check if the hub works as normal if you plug it into your PC after the PC has already completed its start up.

2. Please unplug the AC adapter from the hub and see if the PC will start up with the hub plugged in. If this solves the problem then the issue is with the hub. Please feel free to contact our support team for an exchange or refund. If it does not help, Please attempt the further troubleshooting below:

a. The computer can’t start because it can’t read system files. This occurs when the BIOS is set to “Start the Computer from the USB Device”. In order to solve this, change the setting to “Start the Computer from the Hard disk”.

b. Check the USB 3.0 host and make sure its drivers are up to date.

c. Try a different USB 3.0 cable/usb port.

If the further troubleshooting doesn't help then contact our support team.